How do I select the right lens color & opacity?
Can I order with a prescription?
How can I know it will fit?
What if it doesn't fit or there is a problem?

At Soothe, we believe in flexibility because every light sensitivity journey is unique. To help you choose the right lens color, we recommend starting with your medical needs — certain tints may be more effective for specific conditions like migraines, post-surgery recovery, or photophobia. We enable you to filter based on your medical condition.

From there, consider your daily lifestyle:
Indoor-focused? Lower opacity can help with screen glare and fluorescent lighting.
Outdoor-focused? Higher opacity, darker lenses provide stronger sun and glare protection.
A mix of both? Consider mid-range tints might be ideal.

We’re always here to support you — whether you need help matching a lens to your situation or want to try different options to find what feels best.
Feel free to reach out anytime!

Yes! You have two great options:

  • Wearovers are designed to comfortably fit over your existing prescription glasses — no lens change needed.
  • Custom prescription lenses are also available! You can order your frame fitted with your exact prescription and your choice of lens color and opacity for light sensitivity.

Simply select the "yes" on the product page and upload your prescription when selecting the options.

At this time, we do not support ordering multi-focal (progressive) prescriptions directly online.

If you need multi-focal lenses, or if you have any special prescription needs, please contact us directly — we’re happy to help find the best solution for you!

We make it easy for you to find your perfect fit!

Each product page provides simple ways to check sizing, including:

  • Compare measurements to a pair of glasses you already own (lens width, bridge width, temple length)
  • Measuring your face at home with a ruler or flexible tape to match frame sizes(We even provide a quick guide to help!)

And if you’re still unsure — no worries. Our friendly support team is always ready to assist, and we offer no-hassle returns to make sure you find the frame that feels just right.

No worries — we’re here to help!

At Soothe, real people from our customer support team are ready to make sure you get the right solution for your light sensitivity needs.

If your glasses don’t fit or something isn’t quite right, we offer a hassle-free 30-day return policy.

Simply reach out to us, and we’ll work with you to exchange, adjust, or refund your order — whatever it takes to get you feeling comfortable and protected.

Your comfort and satisfaction are our top priorities.